Refund Policy
Effective Date: July 27, 2025
Business Name: The PCOS Cystem, LLC
Location: Houston, Texas, United States
Contact Email: [email protected]
All coaching programs, services, and digital products offered by The PCOS Cystem, LLC are non-refundable unless otherwise explicitly stated in writing.
By purchasing any program or service, you acknowledge and agree to this Refund Policy.
Due to the nature of coaching services, personalized planning, and immediate access to proprietary materials, refunds are not provided once a client has enrolled in a program.
This includes situations such as:
Change of mind
Schedule conflicts
Lack of time
Loss of motivation
Failure to follow the program
Failure to achieve desired results
Financial hardship
Personal circumstances
If a payment plan is selected, you are responsible for completing all scheduled payments including financial obligations made through BNPL (Buy Now Pay Later).
Payment plans are not subscriptions and cannot be canceled once the program has begun.
Failure to complete payments may result in:
Suspension of services
Removal from the program
Collections or legal action if necessary
Coaching programs are delivered over a defined period of time.
Access to services is time-based, not session-based.
Unused time, missed check-ins, or failure to participate does not extend program duration and does not qualify for refunds.
Refunds may be considered only under the following circumstances:
Duplicate payment
Billing error
Program cancellation initiated by The PCOS Cystem, LLC
Any exception will be determined solely at our discretion.
Initiating a chargeback or payment dispute without first contacting us to resolve the issue is considered a violation of this policy.
We reserve the right to:
Provide documentation to the payment processor
Suspend services
Pursue recovery of funds
Restrict future access to services
If a consultation fee is charged in the future, that fee is non-refundable once the appointment has been scheduled.
Missed appointments or late cancellations do not qualify for refunds.
We do not guarantee specific outcomes, including but not limited to:
Weight loss
Pregnancy
Hormone regulation
Symptom improvement
Health changes
Individual results vary based on many factors, including consistency and adherence to recommendations.
We reserve the right to update or modify this Refund Policy at any time.
Changes will be posted on this page with a revised effective date.
If you have questions about this Refund Policy, contact:
The PCOS Cystem, LLC
Houston, Texas
[email protected]